Shipping & Delivery
All orders placed on rachelriley.com ship from Gurnee, IL 60031. Most orders are processed within 1- 2 business days. Please allow an additional 1-2 business days for gift wrapped orders. Please contact us with any questions or concerns via email: customerservice@rachelriley.com or by phone at (212) 534-7477. We are available from 9am to 5pm M-F, EST.
Delivery to USA
Free Standard Shipping when you spend $100 or more! (5-7 Business Days)
USPS - $8.45 (5-7 Business Days)
Fedex 2nd Day Air - $28 (2 Business Days for Orders Placed Before 12:00 PM EST)
Fedex Next Day Air - $48 (1 Business Day for Orders Placed Before 12:00 PM EST)
*PLEASE NOTE: shipping speed does not include processing time. Please allow 1-2 business days for processing.
Please email customerservice@rachelriley.com for any urgent deliveries.
Delivery to Puerto Rico, Alaska & Guam - $55.00
Delivery to Canada - $25.00 - Free when you spend $500 or more!
Rest of the World
(These delivery charges cover duties and taxes)
Delivery to Zone 1 - $75.00*
Countries: Australia, New Zealand, United Kingdom, France, Spain, Ireland, Scotland, Netherlands, Denmark, Sweden, Hungary, Germany, Italy, Greece
Delivery to Zone 2 - $95.00*
Countries: South Africa, Singapore, Saudi Arabia, United Arab Emirates, Malaysia, Kenya, Jordan, Indonesia, India, Hong Kong, Columbia, Japan, Korea, Abu Dhabi
*If your country is not listed, please email customerservice@rachelriley.com for correct shipping charges.
*Import duty or tax costs may be invoiced to you directly from an import broker, this is at the customer's cost and we recommend that you contact your local customs authority to determine a landed cost price prior to completing your purchase.
Please note: All goods purchased at www.rachelriley.com will be shipped from Illinois. For alternative shipping options around the world, please visit our sister site www.rachelriley.co.uk, where goods will be shipped from London.